Cisco Webex Teams Licensing
With this integration you can:
Check out our new pricing for Webex Meetings and Teams. Select the right plan for your budget and buy Webex today! Pay a low monthly price or get a discount on an annual subscription. List all licenses for a given organization. If no `orgId` is specified, the default is the organization of the authenticated user.Response properties that are not applicable to the license will not be present in the response.
Simplify outreach with messaging, video calling, and user status integrated with contact cards.
Create and link group workspaces within Salesforce records to enhance productivity.
Use highly secure messaging that supports file attachments, read receipts, @mentions, and deleting.
Save snippets of exchanged messages to Salesforce records for later review.
Instantly invite people outside your company.
Customize your Webex Meetings personal room URL or create a randomized URL that can be added as meeting details from Events or Custom Events in Salesforce (beta).
Here's what you need to know

Cisco Webex Teams Licensing Requirements
- Cisco Webex web and video conferencing is an easy, cost-effective way to exchange ideas and information online with anyone, anywhere on any mobile device or video system. Accelerate decision-making, keep projects on track, and collaborate in real time with integrated audio, video, and content sharing, all in one meeting.
- Total Cisco WebEx Cost Breakdown. So, to sum things up, here is our cost breakdown for Cisco WebEx: Licensing: $22,500; Audio: $120,000; Storage: $21,600; The total WebEx cost of $144,100/mo. Or $1,729,200/year. Of course, you’ll want to remember that there are significant volume discounts. Plus, all previous negotiations should be taken into.
- Cisco Webex web and video conferencing is an easy, cost-effective way to exchange ideas and information online with anyone, anywhere on any mobile device or video system. Accelerate decision-making, keep projects on track, and collaborate in real time with integrated audio, video, and content sharing, all in one meeting.

Global availability where the Cisco Webex service and Salesforce Lightning are available.
Available on Google Chrome or Mozilla Firefox browsers.
Both free or licensed Webex accounts are supported. However, if you have a Webex license you can also use these capabilities with the integration:
Single Sign-On.
Out of Office status.
Group video calling in spaces of up to 25 people.
Access to the Cisco Webex Control Hub for user provisioning, admin, management, and analytics.
Tips about using Cisco Webex in Salesforce
Although everyone associated with a particular record can see the Webex spaces that are linked to it in Salesforce, you need to be a member of a space to open them.
Webex messaging is persistent, and gives you access to the history of shared messages and files in your spaces. The Salesforce integration has a Save Conversation feature, which gives you the ability to save messaging exchanges directly to Salesforce for specific follow-up and note taking. You can save these messages to Salesforce records.
For information about the new Webex and Webex Meetings, visit webex.com .
What You’ll Find in This Demo
The guide for this preconfigured demo includes two independent Cisco Calling and Meeting Integration demos: Microsoft Teams and Slack.
What’s New
Cisco Webex Teams Licensing Guide

The Microsoft Teams integration section has a new scenario: Cloud Video Interop (CVI) and WebRTC.
Overview
Microsoft Teams
Sub bass nexus. Users demand interoperability with calendaring, ECM, workflow, telephony, meetings, video, devices, and more. Cisco meets this demand with client-based integration with Microsoft Teams.
The simple-to-deploy client/plug-in integration with Microsoft Teams works with your choice of Cisco clients — Cisco Jabber, Webex Calling, and Webex Meetings.
Calling
- Click to call with your existing phones from Microsoft Teams
- No compromise on calling features
- No dial plan and routing reconfiguration
Meetings
- Simple-to-implement Webex Meetings Bot
- Get your default website for Meetings
- Set your default Meetings website
And all this is at no additional license costs because of the following:
- Covered by your existing Cisco licenses/subscription
- No (E5) Microsoft Cloud PBX Phone system license is required
Cloud Video Interop (CVI) and WebRTC
- SIP-capable video endpoints can join Microsoft Teams meetings via CVI for a rich, seamless meeting experience, without requiring third-party interop using OBTP join with Calendar Service, direct dial in, or IVR join experience.

- WebRTC supports the OBTP join with Calendar Service for B2B meetings from a Cisco video endpoint that has Media Engine running. These devices support WebRTC: Cisco Webex Board, Room Devices, and DeskPro.
Slack
Cisco Jabber, Webex Call, and Webex Meetings integrated with Slack lets you collaborate seamlessly – whoever, whenever, however.
Calling
Cisco Jabber and Cisco Webex are simple-to-deploy plug-ins that can be cross-launched from within Slack when you want to call someone internally or externally.
With Cisco Jabber and Cisco Webex plugins, Slack users can:
- Call someone internal with their extension or SIP URI
- Call someone over PSTN
The simple-to-deploy client/plug-in Webex Meetings integration with Slack lets Slack users to schedule, start, or join Cisco Webex Personal Room meetings, and Cisco Webex scheduled meetings directly from Slack.
Meetings
With Cisco Webex Meetings plug-in, Slack users can:
- Start and join meetings directly in their channel
- Schedule a meeting and the meeting info card will be added to the conversation.
- Automatically get status alerts and, if your meeting has already started, see who has joined
- Preview your upcoming meetings and join from the list
- Edit a scheduled Webex meeting
- Play recordings, which are posted in the channel when ready
- See if other users are currently in a Webex meeting
Scenarios
The Microsoft Teams integration section has three independent scenarios:
- Scenario 1: Cisco Jabber and Webex Meetings Integration with Microsoft Teams
- Scenario 2: Cisco Calling and Webex Meetings Integration with Microsoft Teams
- Scenario 3: Cloud Video Interop (CVI) and WebRTC
The Slack integration section has two independent scenarios:
- Scenario 1: Cisco Jabber and Webex Meetings Integration with Slack
- Scenario 2: Cisco Webex Calling and Webex Meetings Integration with Slack
Get Started & Resources
- Schedule this demo and get the lab guide: Cisco Calling and Meeting Integration with Microsoft Teams and Slack v1
- Visit the Cisco dCloud help page: https://dcloud-cms.cisco.com/help
- Access all available Cisco dCloud content: https://dcloud.cisco.com
- Contact Us: https://dcloud-cms.cisco.com/help/dcloud-collaboration-contacts
- Talk about it on the dCloud Community
